Lottery Organizational Units   Communications Department Phone: (202) 645-7900 Plans and develops public information services concerning the DC Lottery's goals, mission, benefits and operations: develops and manages news media relations; publishes internal newsletters; provides writing and editing services.   Draw Department Phone: (202) 645-8055 Responsible for daily & Lottery Draw operations   Information Technology Department Phone: (202) 645-8054 Plans, develops, implements and manages the information technology systems and services for all lottery operations, including telecommunications. Manages the Information Technology (IT) operations of the gaming systems, internal control system, radio communications, landline and the Local Area Network (LAN) services.   Licensing and Charitable Games Department Phone: (202) 645-8041 Licenses retailers to sell lottery products and nonprofit organizations to conduct charitable games; provides guidelines for operating games in accordance with DC Lottery Board Statute and rules; monitors and inspects charitable game events to assure compliance with statute rules; develops and maintains effective outreach programs to increase the number of charitable organizations awareness of the statutory requirements of licensed gaming as fundraising tool.   Marketing Department Phone: (202) 645-8066 Develops and implements the strategic marketing plan; plans and produces advertising and promotional campaigns to generate revenues from lottery game sales; conducts product and consumers outreach and evaluation for product enhancement, positioning and increased sales.   Office of the General Counsel Phone: (202) 645-8026 Provides legal counsel and representation; manages all legal business of the agency.   Sales Phone: (202) 645-8090 Develops and implements a strategic sales plan, including comprehensive support and incentive programs for agents; promotes and sells instant games to agents; establishes, maintains and supports key accounts; solicits retailers to sell lottery products; provides guidelines for retailer operations; monitors and inspects agent locations for compliance with statutes and rules; trains agent and agent personnel to sell lottery products; recommends and coordinates installation and removal of lottery property at agent locations.   Security Department Phone: (202) 645-8080 Develops and administers centrally-directed security programs: directs security audits of manual and automated management control systems; investigates allegations of criminal activities, conducts safety inspections, and administers the Agency safety program. The Security Department is also responsible for disaster recovery and Occupational Safety and Health Administration (OSHA) compliance programs. Support Services Phone: (202) 645-8018 Manages the lottery fleet, property, facilities and inventory control system; provides mail and delivery services.